BRIAN ACS

3130 Southwood Hills | Jefferson City, MO 65101

573-280-9327 | bacs.tech@gmail.com

EDUCATION:

Columbia College, Columbia, MO

Major: Computer Information Systems

Overall GPA: 3.4/4.0

RELEVANT COURSEWORK:

Introduction to Computer Information Systems

Computer Networks and Communication

Systems Analysis and Design I & I

Advanced Algorithms and Data Structures

Accounting I & II and Statistics

TECHNICAL CAPABILITIES:

Languages:

Platforms:

Office:

Diagnostics:

Virus Removal:

Networking:

Programming I, II, & III

Java Programming

Database Systems

Introduction to Business

Principles of Management

Visual Basic Programming

Web Page Design

Information Systems Security

Business Finance

Economics (Macro and Micro)

C++, Java, HTML, JavaScript, Microsoft Access/VBA, SQL 2005, Visual Basic

Android, iOS, MS Windows 8, 7, Vista, XP, and 9x

MS Office 2003, 2007, 2010, and 2013 (Word, Excel, PowerPoint, OneNote, Access, Publisher)

Problems with power supply, memory, hard drives, connectivity issues, and software problems

Identifying virus and rootkit infections, cleaning them, and repairing operating system

Setup, administration, and troubleshooting

WORK EXPERIENCE:

Xerox, Missouri House of Representatives, Jefferson City, MO

September 2015 – Present

Print Production Specialist II

  · Print, Fold, Tab and Address Bulk Mailings; Complete Walk-up Orders

  · Setup online legislative surveys; monitor and tabulate the results for the Representatives

Staples, Jefferson City, MO

EasyTech Resident/Copy Center Associate

  · Sales

January 2015 – Present

May 2012 – August 2013

March 2010 – April 2011

o Answer phone and in-person inquiries to help customers find the right solution for their needs

  § Ensure customers are informed by providing personal knowledge of devices and software

  · Services

o Printing, Cutting, and Shipping Services

o Performed in store and on-site technical work

  § Setup new PC’s and laptops, install software and updates, and setup of peripherals

  § Perform tune up services and provide consultation services regarding computer problems

  § Setup wireless networks and help customers understand security and their network settings

o Diagnosed hardware and software issues

  § Provide repair including hardware replacement and virus removal

  § Troubleshoot connectivity issues and other software problems for customers

Samsung Experience Shop, Jefferson City, MO

June 2015 – September 2015

Samsung Experience Consultant

  · Provide software support on phones and tablets for Samsung customers; also help setup devices

  · Provide expert knowledge and demo hardware for customers interested in buying new tablets and phones

IBM, Columbia, MO

August 2013 – January 2014

Security Delivery Specialist

  · Identity Access Management

o Performed Quarterly Employment Validation, Continued Business Need, and Privilege revalidations

o Reviewed processes and updated databases to ensure ID revalidation work was complete and up to date

Expected Graduation: July 2016